Job Title Customer Success Manager
Reporting to Chief Operating Officer
Primary Description of the Position
You will play the central role in Synalogik’s client accounts which span across the insurance, gaming, law enforcement and banking sectors. Your key focus will be to work with the Chief Operating Officer to onboard, train, manage and achieve revenue, profitability and customer satisfaction growth in our key accounts.
Background on the Position
This is a fantastic time to join our dynamic and exceptionally talented team. We are looking for an individual who is enthused by client challenges and obsessed with client success. Someone who can become a Scout expert, an ambassador of our technology who will work with our customers to solve their current and emerging challenges.
We are on a rapid growth trajectory and require a Customer Success Manager to pick up where Business Development left off; to continue to delight our customers and drive account growth with unrelenting passion, knowledge and enthusiasm.
Main Duties of the Position
Sales & Account Management
Training & onboarding
Qualifications, Knowledge, Skills and Experience
KNOWLEDGE & EXPERIENCE
Holds or can secure Security Clearance and NPPV3 level vetting
The best benefit is being part of the team; a fun, smart, and vibrant bunch focused on producing excellence and customer satisfaction.
But if you are looking for more than that there is a comprehensive benefits package including:-
Synalogik is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, redundancy, leave of absence, compensation, benefits, training, and apprenticeship. Synalogik makes hiring decisions based solely on qualifications, merit, and business needs at the time.
To apply for this position, please send your CV to firstname.lastname@example.org
NO AGENCIES PLEASE